How to Submit a Support Ticket

Submitting a ticket is the primary way that you can quickly get ahold of our Support Staff.

Our goal at is to make your web hosting experience as easy as possible so you can focus on what matters, your website and your business!

1) Login to the Mid City Digital Platform

2) Click the  Tickets button after logging in.

3) Select the area where you need help. 

For example, click Technical Support 

4) Fill out the fields and click Submit.

A member of our support team will immediately follow-up with your issue.

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